Last updated: 28 September 2026

Introduction

Sri Suryakala Match Industries “Suryakala” is a manufacturer and exporter of safety matches from Thayilpatti, Tamil Nadu, India. This Privacy Policy explains what personal information we collect when you visit our website or contact us, how we use it, and the choices you have. By using this website, you agree to the practices described in this policy.

Information We Collect

We collect only the personal details you choose to give us:

• Contact and enquiry data – when you use our contact form or request a quotation, we receive your name, email address, phone number, and the contents of your message. Business visitors may also share company name and country.

• Technical data – our web server and, where applicable, basic analytics tools automatically record limited information such as your IP address, browser type, and the pages you visit. We use this only to keep the website secure and understand general visitor usage.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and send you the quotes or product information you request.

• Process, manage, and communicate about orders, shipments, and after-sales support.

• Improve our website, products, and customer service.

• Meet legal, tax, customs, and regulatory obligations relating to our manufacturing and export activities.

Sharing Your Information

We do not sell, rent, or trade your personal information to anyone. We may share it only with:

• Service providers who help us operate our business (such as shipping, logistics, courier, and IT service partners), and only to the extent needed to serve you.

• Government, customs, or tax authorities where legally required.

Data Retention

We keep enquiry and order records only as long as needed for the purpose for which they were collected, or as required by Indian law for tax, accounting, and export documentation. When data is no longer needed, it is securely deleted.

Data Security

We apply reasonable technical and organisational safeguards to protect your information against loss, misuse, and unauthorised access. Please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your country, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to receive a copy of your data. To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time.

For customers located in the European Union or the United Kingdom, we process personal data in India but handle it in a manner consistent with the principles of applicable data protection law.

Children's Privacy

Our website is intended for business and retail customers above the age of 18 and is not directed to children. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised date. Continued use of the website after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or about your personal data, please contact us:

• Email: info@ssmi.in

• Phone: +91 00000 00000

• Address: Sri Suryakala Match Industries, Thayilpatti, Tamil Nadu, India.